Website Privacy Statement

Online privacy statement for www.hflmc.ca :

Health for Life Medical Centre (HFLMC) recognizes the importance of protecting the privacy of personal information. You have a right to know the types of information collected by the www.hflmc.ca and how and why we collect and use it. You also have a right to choose whether you wish to provide us with this personal information or have it collected.

Please read this privacy statement carefully so that you will understand how your personal information will be treated as you make use of our site. By using www.hflmc.ca, you agree to the terms of this privacy statement.

The range of services offered at hflmc.ca continues to expand. In future, we may make changes to our privacy policy. We will notify you of any substantial changes and obtain your consent to any significant new uses of your personal information if it was collected from you prior to such a change. We recommend that you check this posted privacy statement regularly to ensure that you have viewed the most recent version. If you do not agree to the terms of this privacy statement or any revised statement, please exit the site immediately.

What information is collected at hflmc.ca, and how it’s collected

We collect the following information from users of hflmc.ca:

  • Information submitted on the Contact Us form, such as your name, date of birth, email address, and phone number

  • Anonymous non-personal computer information through the use of cookie technology

  • Information such as your email address when you subscribe to our newsletter

Visiting our site

When you visit our website from a link on another website and move from page to page, read pages, search for content or download content onto your computer, we learn which pages you visit, what content you download, and the address of websites that you visited immediately before coming to our website. However, this information is used only in aggregate.

Email security

Phishing is attempting to get information like usernames, passwords, and credit card details by pretending to be a trustworthy entity in an email or instant message.

  • Do not provide confidential personal or financial information to anyone in an email. No one from Health for Life Medical Centre will ever email to ask you for passwords, account numbers or personal information.

  • Never include your account number or password in emails.

  • Be suspicious of email attachments from unknown sources. If you do not know or recognize the sender of the email, do not open the attachment.

  • If you are unsure of an email’s authenticity, delete it.

  • Do not set your email program to “auto-run” attachments. Always check that emails you have received do not contain viruses by running your anti-virus software when an email attachment is received.

  • Ignore all emails with links to websites requesting personal or financial information. If you receive one, delete it immediately.

  • If you are suspicious about an email that appears to have been sent by HFLMC, contact the clinic at 613-546-1600.

How we use information collected on our website

We use this information to find out how many people visit our website and which sections of the site are visited most frequently. This helps us to know what type of information is most useful to you so that we can improve our website and make it easier for you to access information. We record the statistical information on the numbers of visitors to our website, but no personal information about you will be kept or used.

Cookies

Cookies are small text files a website creates when you visit a site. There are two common types of cookies, “session cookies” and “persistent cookies.” Session cookies store information only for the length of time that you are connected to a website. Unlike “persistent cookies,” they are not written onto your hard drive.

The use of cookies is an industry standard and many major websites use them to provide useful features to their visitors. Cookies in and of themselves do not personally identify users, although they do identify a user’s computer.

With most web browsers, you can choose to reject all cookies or accept cookies only from certain sites. You can also choose to delete cookies or to receive a warning before a cookie is used. Please refer to your browser instructions or help screen to learn more about these functions.

On a hflmc.ca session, cookies are used as part of the login process. If you choose to reject cookies from hflmc.ca, you will not be able to use all the functions and services on the site.

We also use session cookies to learn how our visitors navigate throughout the various parts of the website. This website-tracking data is used in the aggregate to help us provide the most efficient service and navigational tools for our visitors.

Why we collect information at hflmc.ca

We collect information at the hflmc.ca site for the following purposes, or consistent with the following:

  • To create internal reports to understand individual and aggregate web usage and activity levels.

  • To obtain information for interested individuals who wish to join HFLMC and the necessary information to contact such individuals to initiate the registration process or answer any questions.

  • To help us identify and resolve technical issues you may experience while visiting hflmc.ca

  • To provide you with information about benefits and services offered by HFLMC, as well as third-party service providers.

  • To customize your experience of the hflmc.ca website through data collected using cookies and pixels.

Disclosing information

We do not sell or trade the personal information collected at hflmc.ca. We may share your personal information under authority of a valid legal requirement such as a law, regulation or search warrant. In all other cases, we will seek your permission before we disclose personal information.

Accessing and objecting to the collection, use and disclosure of personal information

If at any time you wish to update the information you provided on the Contact Us page,  verify its accuracy or opt out of any use of your personal information, please email associates@hflmc.ca or call 613-546-1600.  

If you object to providing some personal information related to joining our clinic, you can call the clinic at 613-546-1600 and ask to further discuss with the Clinic Manager.

Security

The hflmc.ca website has physical and technical measures in place to ensure the security of information. Although we make every reasonable effort to protect your personal information from loss, misuse or alteration by third parties, you should be aware that there is always some risk involved in transmitting information over the Internet.

Online Website Privacy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

Questions about this policy statement

We will in all cases respect your privacy preferences. This privacy statement applies only to the hflmc.ca website. You should be aware that the hflmc.ca site may contain links to other websites, and we are not responsible for the privacy practices of other sites. We encourage you to look for and review the privacy statements of every website you visit through a link on hflmc.ca or at any site that collects personal information from you. If you have any questions about the hflmc.ca online privacy statement, you can contact us at:

Health for Life Medical Centre

4 Cataraqui St, Suite 103

Kingston, ON, K7L 1Z7

Phone: 613-546-1600

Email: associates@hflmc.ca